Introducing From Home to Rome’s newest sanitation protocols

In spite of a new spike in Covid-19 cases worldwide, more people are allowed to travel again (whether for tourism or business) all over Europe and from selected countries from outside the continent.

We at From Home to Rome remain firm in our commitment to granting your sense of safety and well-being in our managed accommodations at all times, and that is why we have prepared a new section of our website that’s devoted to what we do to avoid any accidental contagions while staying in one of our properties.

Your stays are safe with us!

Since re-starting our daily activities, we have been implementing a new, rigorous sanitation protocol to put your mind at ease as you prepare to come back to Rome.

Our guidelines, which have been drafted by scrupolously following the indications by the local government of the Lazio region (the area of Italy where Rome is located) and the Italian Ministry of Health, can be read in full at this address.

Prior to check-in: PPEs and sanitation on all surfaces

If we can assuage your concerns regarding how sanitation is handled before you come in at any of our managed holiday rentals, know that our cleaning crew will only be allowed inside the apartment if wearing their PPEs (including disposable overshoes) and all materials and surfaces potentially used by a previous guest will be thoroughly cleaned using state-of-the-art devices and special cleaning agents approved by the Italian Ministry of Health.

Sanitized surfaces and objects include dishes, pots, pans, every surface in the bathrooms & kitchens, door and window handles, switches and intercoms. Bedding and towels will be brought in in sealed bags and in no way they will be ever in contact with any part of the apartment before it gets sanitized.

The new check-in procedure: we take care of you!

Whenever a self check-in option is not available, a From Home to Rome representative will be at the apartment you chose for your stay to welcome you and give you an orientation tour of your accommodation. Nothing new there.

What is new now that the Covid-19 outbreak is still doing damage in many areas of the planet, is that our staff will be waiting outside the flat, once again wearing their PPEs.

At this time, we will have to ask all of our incoming guests to wear a face mask throughout the entire process. We won’t be shaking hands for the foreseeable future, but hopefully you won’t hold it against us.

Our representative will provide you with enough hand sanitizer to get you going until you buy the amount and brand of your choice to last for your entire stay. Before leaving, they will disinfect the surface they will have used for the registration process.

Know that for those traveling by car or bike, ie. that won’t have gone through any security checks at airports or train stations, we will have to measure your body temperature upon arrival. In the event you’re running a fever, we regret that we won’t be able to continue with the check-in process, and the health authorities will be notified.

It doesn’t end there!

If you’re expecting to find our information folders in the apartment you’ve booked, know we have been removing them and digitizing them: you will find the URL to download them along with the Wi-Fi password on a laminated sheet, in order to minimize further risks for your health.

Also, know that check out times and check-in times have been distanced: we’ve been taking a leaf from Airbnb and spreading them further apart for the safety of our guests.

Looking for more information?

You’re welcome to drop us an email: info@fromhometorome.com